Engagement Manager

Serica 赛瑞凯 (中国) | Shanghai

Serica 赛瑞凯  (中国)

杭州赛瑞凯企业服务有限公司 is a joint venture – formed in Hangzhou, March 2021 – between Serica and Chinese conglomerate 汉鼎宇佑集团. Combining our cross-border innovation and transaction expertise with their global infrastructure and investment credentials we are empowering China’s leading innovators to enter new markets and achieve their global potential. With a compelling market position, dynamic business model, and unique competitive advantages we have ambitious plans to rapidly expand our operations into the innovation hubs of Shenzhen and Beijing in the next 18 months. We are beginning an ambitious recruitment drive to bring in ambitious, dynamic, and passionate professionals to join our team and help make our vision a reality.

The Role

We are seeking an ambitious and entrepreneurial problem solver with experience working in professional services as a project manager. You will combine project management and account management, playing a pivotal role in all key projects we undertake in the Chinese market. You will need to have a strong sense of ownership, a bias towards action, and a relentless drive to achieve consistent results to excel in this role and propel yourself into a leadership position.

This role is ideal for a Chinese citizen who has returned from living and working in the United States (or the United Kingdom) and wishes to leverage their international business knowledge and skills in a cross-border setting. We also accept applications from expatriates provided that they currently reside in mainland China and possess fluent Chinese (both written and verbal).

Duties & Responsibilities
  • Working with the global COO and Managing Partner of China, you will play a key role in the operational team and assist with implementing our global structures at a regional level.
  • Create and lead project plans. Review progress, adjust schedules and plans as needed, identify and resolve issues, and actively follow up on outstanding items to ensure project success.
  • Act as the point of contact for deliverables, task-related challenges, and questions related to project progress.
  • Craft compelling proposals and presentations that can be presented to internal and external stakeholders.
  • Provide regular reports on project key performance indicators (KPIs), schedules, resources, and milestone delivery.
  • Proactively help improve internal structures and project management practices to increase operational efficiency.
  • Support the training and development of consultants and analysts.
  • Other ad-hoc duties as may be reasonably requested from time to time.
Requirements
  • Native Chinese speaker with fluent English (>IELTS 7).
    If an expatriate, then a Native English speaker with fluent Chinese (>HSK 5).
  • Bachelor’s degree or higher in a business or technology-related field.
  • 3+ years of project management experience in the professional services industry, with a track record of managing a variety of complex projects using Agile, Scrum and Waterfall methodologies.
  • 3+ years of international business experience with demonstrable experience understanding and adapting to Western business culture and practices (ideally American or British).
  • Strong leadership skills with a proven track record of managing cross-functional remote teams to design solutions, solve problems and deliver exceptional results during non-traditional business hours.
  • Detailed organizational and analytical approach, able to conduct research, analyze information, develop strategies and create plans with speed and precision.
  • Outstanding interpersonal skills with a strong executive presence and complete comfort with managing both local and foreign stakeholders.
  • Highly skilled with task management software such as Monday, Jira, or Trello. Experience with MS suite including Teams and Sharepoint is a plus.
Benefits
  • TOTAL PACKAGE: of ¥225,000–600,000. Including,
  • SALARY: A competitive annual salary of ¥180,000–360,000  (dependent on experience).
  • ANNUAL BONUS: End of year bonus equivalent to approximately 25% of your annual base salary.
  • COMMISSION: Uncapped sales commission between 2.5% and 5% for qualified leads you generate.
  • PROFIT-SHARING: 5% share of each project you work on.
  • ANNUAL RAISE: Salary increase of 15% per year throughout your Serica career.
  • RAPID CAREER PROGRESSION: Tailored personal development plan, monthly training, and continual mentorship to enable you to be promoted to Associate Partner within your first 18 to 24 months.
  • PERSONAL DEVELOPMENT FUND: ¥1000 per month (after probation has been completed) to pursue your professional and personal interests.
  • IMPACTFUL WORK: Collaborate with pioneering innovators the world over, helping them achieve commercial results and scale their solutions in new markets.
  • HYBRID COMPANY CULTURE: Enjoy a modern company culture that combines the best of international and Chinese business practices into something truly unique.
  • WORK-LIFE BALANCE: Encouragement and practical support to have a healthy work-life balance – no 996, no micromanagement, no late-night messaging, no pervasive platforms (like DingTalk), and no compulsory social events.
  • FLEXIBLE SCHEDULE: We trust you to know your schedule and work when (and where) you feel the most productive.
  • GENEROUS VACATION TIME: 35 days paid holiday per year (including national holidays).
  • GLOBAL OPPORTUNITIES: Option to relocate to the USA, UK, or Brazil (with full visa sponsorship and relocation package) after 18-24 months.
How to Apply

Send your CV and cover letter to [email protected] with the subject line ‘Engagement Manager – Serica China.’ Applications are open until the 31st of August.

Serica is an equal opportunity employer. Employment at Serica is based solely on a person’s merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, or marital status.

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